Experience
Web Analytics Analyst — Deloitte
Feb 2023 – Jun 2025- Served as technical liaison between UX, Business, and data analytics teams, delivering data visualizations, reports, and analytical support to leaders and stakeholders in a complex enterprise environment.
- Maintained and authored data collection rules, data elements, and tag libraries for Adobe Analytics, Tag Manager, and Adobe Target (A/B testing).
- Leveraged Python and SQL to conduct analysis and maintain analytics implementation across enterprise platforms.
- Automated website testing using ObservePoint, reducing team testing time by 50%.
ML Researcher — Hume Center for National Security and Technology at Virginia Tech
May 2021 – Dec 2021- Led code reviews and troubleshooting sessions for the NLP research team to ensure code quality and research continuity.
- Applied Python libraries Gensim, NumPy, and Pandas for topic modeling, scripting, and data cleaning to improve model coherence.
- Built a database of 10,000+ hours of videos, transcripts, and automated metadata using web-scraping functions in Google Sheets, significantly accelerating primary research workflows.
- Supported principal investigator by preparing and delivering briefings on technical updates, findings, and research bottlenecks.
Senior Community Manager — Mineplex
Apr 2014 – Sep 2018- Innovated new feedback, complaint, and product recommendation collection methods within the world's largest Minecraft network.
- Resolved platform issues for thousands of players by applying diverse technical and problem-solving skills.
- Advanced from entry-level support role into a leadership-facing community management position through demonstrated initiative and performance.
Education
B.S. Computational Modeling and Data Analytics (Data Science) — Virginia Tech
2018 – 2022- Completed coursework in Statistics, Economics, Data Science, Machine Learning, SQL, Python, and Tableau.
- Served as Assistant Music Director for Mixed Emotions A Cappella; group recognized as Best of Collegiate A Cappella Winners.
- Designated Intelligence Community CAE Scholar; graduated Cum Laude.
Skills
PythonJavaScriptCSQLRExcelAdobe AnalyticsAdobe TargetTableauFigmaAdobe XDPhotoshopGensimNumPyPandasHTMLCSSObservePointQualtricsTag Management
Achievements
Intelligence Community CAE Scholar
Graduated Cum Laude from Virginia Tech
Best of Collegiate A Cappella Winners — Mixed Emotions A Cappella (Virginia Tech)